Set within a historic estate dating back to 1871, Hotel Willow Banks is where Shimla's rich heritage meets contemporary luxury. Originally established as the private estate of James Craddock, fondly remembered as the 'Architect and Builder of Shimla', this iconic landmark has stood witness to over 150 years of Shimla's history. The estate was later sensitively transformed into Hotel Willow Banks, preserving its colonial character while seamlessly introducing the comforts and experiences expected of one of the best 4-star hotels in Shimla.
Perfectly positioned on the prestigious Heritage Mall Road, Hotel Willow Banks enjoys one of the finest locations among hotels on Mall Road Shimla. Guests wake up to breathtaking views of the Shimla skyline and the surrounding Himalayan ranges while remaining just a leisurely stroll from the city's vibrant cafés, shopping streets and popular attractions. Adding to this unmatched convenience is the hotel's exclusive private lift, providing direct access from the nearby parking area to the reception—offering guests the perfect balance of accessibility and tranquillity. Whether you're planning a family holiday, a romantic escape, a honeymoon, a corporate retreat or simply looking for one of the best hotels in Shimla, Hotel Willow Banks promises an experience that is as memorable as its history.
What truly sets Hotel Willow Banks apart is that it is a destination in itself. Home to some of the best restaurants on Shimla Mall Road, the hotel offers an exceptional collection of dining experiences under one roof. Café Simla Times, our vibrant terrace café, is loved for its relaxed ambience, live music, artisanal coffee and authentic Neapolitan pizzas, making it one of Shimla's favourite cafés. Eighteen71 Cookhouse & Bar brings together the finest flavours of Pan-Indian and Oriental cuisine in an elegant setting, while Shimla Brewing Company, Shimla's pioneering in-house microbrewery, serves freshly brewed craft beers made on-site. As evening falls, SkyBar offers breathtaking rooftop views, handcrafted cocktails and premium herbal hookah, creating one of Shimla's most sought-after rooftop experiences. Complete your culinary journey at Beyond Gelato, Shimla's first-ever artisanal dessert and gelato café, where handcrafted gelatos, decadent desserts, speciality coffee and freshly baked delights await.
Guests looking to unwind can rejuvenate at Akasa Spa, offering relaxing therapies and massages inspired by the serenity of the Himalayas, or visit the Jawed Habib Unisex Salon for professional hair styling, grooming and beauty services.
Hotel Willow Banks is equally renowned for hosting memorable celebrations. Elegant banquet halls, a grand ballroom and scenic terrace venues overlooking the mountains provide the perfect setting for conferences, social events and spectacular destination weddings in Shimla, all complemented by personalised service and warm hospitality.
Recognised consistently with Tripadvisor's Certificate of Excellence and celebrated as one of India's distinguished heritage hospitality destinations, Hotel Willow Banks continues to be a preferred choice for travellers seeking more than just accommodation. It is a place where history, spectacular Himalayan views, exceptional dining, handcrafted brews, artisanal desserts, wellness experiences and heartfelt hospitality come together to create unforgettable memories.
Whether you're planning your next holiday in Shimla, searching for the best hotel in Shimla, or looking for an iconic stay on Mall Road with the city's finest dining and event experiences, Hotel Willow Banks offers the very best of Shimla—all from a historic estate that has been part of the city's story since 1871.